Frequently Asked Questions (FAQ)
What services do you offer?
We provide a wide range of services tailored to meet the diverse needs of our clients. Visit our Services page for more detailed information. Just to name a few services we offer mobile notary services including loan signing documents , financial documents, affidavits, contracts, ect.
How can I book a service?
Booking is simple and can be done through our website. Just go to the Booking section, select your service, and follow the prompts to complete your reservation, email us at customerservice@anythingrealestate.org, or by calling (409)351-5894. If you place bulk orders, just login using your pre-established username and password and complete the online order form.
What is your cancellation policy?
We understand that plans can change. If cancelled before 2 hours of the appointment time, there is not a fee. Under two hours is determined by the timeframe the of the cancellation.
What happens if your notary makes a mistake?
We stand behind our notaries and will be there to promptly fix any human mistakes that may occur at no charge to you or your customer. We pay claims when appropriate and we have $5,000,000 in Errors and Omissions and crime policy that extends to our independent contractors for additional support.
Do you offer customer support?
Yes, we offer customer support. You can reach our dedicated team via phone (409)351-5894 , email: customer service@anythingrealestate.org , or live chat for assistance with any inquiries or issues you may encounter.
How do I sign up as a new customer to establish a username and begin placing orders in bulk or on a more recurring basis?
Signing up as a new customer is easy! Just click the "New Clients" tab at the top of the page and complete the online registration form. You will receive a verification phone call that last a couple of minutes to understand your needs. Then you will shortly receive a link that you will use to create your username and password. You will then have access to immediate scans, updates, and chat for communication.
How will I know when the status of my order has changed?
We send e-mail notifications when an order is filled, when the appointment is confirmed and when the signing is completed to keep you updated on the status of your order.
Who will be conducting our signing?
We only hire experienced notaries then monitor and rate on an ongoing basis through their performance with our assignments.
What are our fees?
We offer competitive pricing that varies depending on the type of signing being conducted, the signing location and whether scan backs are required. Please contact us to receive a fee quote or use the New Client tab on our website to sign up. Free of charge for quotes.
How much does it cost if my notary has to make multiple trips to get the documents signed?
Generally, multiple trips are invoiced at normal rates for split signings, 2 sets of docs on different properties and re-draws. However, we’re always willing to work with our customers and reduce fees upon request. Of course, any extra trips required due to notary error do not incur additional fees.